Splunk Observability Cloud JP0 incident

Charts and Detectors not Loading

Notice Resolved View vendor source →

Splunk Observability Cloud JP0 experienced a notice incident on January 25, 2024 affecting Splunk Observability Cloud Web Interface, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 12:08 PM UTC
Resolved
Jan 25, 2024, 02:29 PM UTC
Duration
2h 21m
Detected by Pingoru
Jan 25, 2024, 12:08 PM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. investigating Jan 25, 2024, 12:08 PM UTC

    Charts and Detectors for a subset of customers may not be loading. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. investigating Jan 25, 2024, 01:17 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 25, 2024, 01:48 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 25, 2024, 02:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 25, 2024, 02:29 PM UTC

    This incident has been resolved.