Splunk Observability Cloud JP0 Outage History

Splunk Observability Cloud JP0 degraded View live status →

Splunk Observability Cloud JP0 had 17 outages in the last 2 years totaling 1097h 9m of downtime — averaging 0.7 incidents per month.

There were 17 Splunk Observability Cloud JP0 outages since May 29, 2025 totaling 1097h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.jp0.signalfx.com

Critical April 25, 2026

RUM MMS Data Drop — Missing Chart & Dashboard Data

Detected by Pingoru
Apr 25, 2026, 03:36 PM UTC
Resolved
Apr 26, 2026, 12:53 AM UTC
Duration
9h 16m
Affected: Splunk RUM Monitoring MetricSets
Timeline · 6 updates
  1. investigating Apr 25, 2026, 03:36 PM UTC

    We are investigating an issue affecting Real User Monitoring (RUM) metrics across all realms. Customers may experience custom metric MTS quota limits being exceeded, resulting in metric data being dropped. RUM metric dimensions that were previously available may be missing.

  2. identified Apr 25, 2026, 05:05 PM UTC

    The issue affecting Real User Monitoring (RUM) metrics has been identified. The fix is currently being implemented. We are actively working to restore full service and will provide further updates as progress continues.

  3. identified Apr 25, 2026, 06:35 PM UTC

    We are continuing to work on the fix. We expect to have further updates within the next hour. We appreciate your patience as we work diligently to resolve this issue and restore full service.

  4. identified Apr 25, 2026, 10:24 PM UTC

    We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We are thoroughly validating the mitigation to ensure it resolves the issue effectively and maintains system stability. We appreciate your ongoing patience and will provide further updates as testing progresses.

  5. identified Apr 25, 2026, 11:46 PM UTC

    We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We will share an update once we have further information.

  6. resolved Apr 26, 2026, 12:53 AM UTC

    The outage impacting RUM MMS Data Drop has been resolved after internal engineering teams deployed a fix. All systems are operational and stable. Thank you for your patience and understanding.

Read the full incident report →

Critical April 5, 2026

Splunk Cloud Unified Identity Unavailable

Detected by Pingoru
Apr 05, 2026, 06:29 PM UTC
Resolved
Apr 05, 2026, 07:47 PM UTC
Duration
1h 17m
Affected: Splunk Log Observer Interface
Timeline · 7 updates
  1. investigating Apr 05, 2026, 06:29 PM UTC

    We are investigating a major outage of Splunk cloud involving logging in via Unified Identity. Ingest is not impacted at this time. We will provide an update as soon as possible. Splunk Log Observer may not be available for unified identity customers.

  2. investigating Apr 05, 2026, 06:45 PM UTC

    Our team is currently working to resolve an issue impacting Unified Identity services.

  3. investigating Apr 05, 2026, 07:01 PM UTC

    Investigation into the root cause of the Unified Identity issue is ongoing.

  4. identified Apr 05, 2026, 07:15 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Apr 05, 2026, 07:32 PM UTC

    Teams continue working to implement the fix for this issue.

  6. monitoring Apr 05, 2026, 07:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Apr 05, 2026, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 23, 2026

Synthetics tests running from Bahrain may not run on schedule

Detected by Pingoru
Mar 23, 2026, 11:33 PM UTC
Resolved
Apr 25, 2026, 02:53 AM UTC
Duration
32d 3h
Affected: Splunk Synthetics Monitoring Runners
Timeline · 4 updates
  1. identified Mar 23, 2026, 11:33 PM UTC

    The issue has been identified and is due to a Cloud Provider outage in the Bahrain region.

  2. identified Mar 24, 2026, 12:54 AM UTC

    The issue has been identified as an outage affecting the Bahrain region due to a Cloud Provider outage. We recommend that users temporarily run their Synthetic Monitoring tests from an alternative location while this issue is being resolved by the Cloud Provider.

  3. identified Mar 24, 2026, 06:18 PM UTC

    The issue has been identified as a regional cloud provider outage that is impacting our ability to maintain Synthetics testing in specific areas. Due to the uncertainty regarding the resolution timeline for this issue, we have made the decision to temporarily remove the following locations from our Synthetics testing network: Bahrain Muscat UAE We recommend reviewing your current test configurations and selecting alternative testing locations if necessary to ensure continued coverage. Our engineering team is monitoring the situation closely. We will provide further updates as more information becomes available from the cloud provider. We apologize for any inconvenience this may cause and appreciate your patience as we work to maintain the reliability of our services.

  4. resolved Apr 25, 2026, 02:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026

Potential Cloud Integration Issues In UAE Region

Detected by Pingoru
Mar 02, 2026, 08:16 PM UTC
Resolved
Mar 05, 2026, 07:22 PM UTC
Duration
2d 23h
Timeline · 3 updates
  1. monitoring Mar 02, 2026, 08:16 PM UTC

    Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.

  2. monitoring Mar 03, 2026, 05:12 PM UTC

    Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.

  3. resolved Mar 05, 2026, 07:22 PM UTC

    Monitoring over the past several days has not identified any impact to Splunk Observability Cloud services related to the previously reported cloud service provider disruption in the Middle East. Splunk Observability Cloud services continue to operate normally. We will continue to monitor the situation and will notify customers if conditions change.

Read the full incident report →

Major February 17, 2026

Data Management Page is not loading

Detected by Pingoru
Feb 17, 2026, 06:24 PM UTC
Resolved
Feb 17, 2026, 07:23 PM UTC
Duration
59m
Affected: Splunk Observability Cloud Web Interface
Timeline · 4 updates
  1. investigating Feb 17, 2026, 06:24 PM UTC

    Customers may be experiencing errors while loading Data Management Page.

  2. identified Feb 17, 2026, 06:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 17, 2026, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 17, 2026, 07:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 19, 2026

Hosts Infra Navigator View may not be loading properly

Detected by Pingoru
Jan 19, 2026, 07:18 PM UTC
Resolved
Jan 19, 2026, 08:08 PM UTC
Duration
50m
Affected: Splunk Observability Cloud Web Interface
Timeline · 2 updates
  1. investigating Jan 19, 2026, 07:18 PM UTC

    We are currently investigating an issue that may result in the Hosts Infra Navigator View from loading.

  2. resolved Jan 19, 2026, 08:08 PM UTC

    Engineering teams have identified the root cause and completed recovery actions that caused a degradation of service to the Hosts Infra Navigator View.

Read the full incident report →

Major January 14, 2026

Users may have issues with login into Splunk Observability and Log Observer Connect using Splunk Unified Identity

Detected by Pingoru
Jan 14, 2026, 03:41 PM UTC
Resolved
Jan 14, 2026, 06:44 PM UTC
Duration
3h 2m
Affected: Splunk Observability Cloud Web InterfaceSplunk Log Observer Interface
Timeline · 6 updates
  1. investigating Jan 14, 2026, 03:41 PM UTC

    Users login with Splunk Unified Identity may have issues accessing Splunk Observability and Log Observer.

  2. investigating Jan 14, 2026, 04:07 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 14, 2026, 04:47 PM UTC

    Splunk Unified Identity issue has been identified. This will only affect new login session using Splunk Unified Identity, existing login sessions are unaffected. A fix is in progress.

  4. identified Jan 14, 2026, 05:24 PM UTC

    Teams are continuing to work diligently, and progress is being made in applying the fix.

  5. monitoring Jan 14, 2026, 06:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 14, 2026, 06:44 PM UTC

    The incident has been resolved; however, customers may need to clear their browser cache in order to successfully log in.

Read the full incident report →

Major December 16, 2025

Issues in ingest leading to drop in datapoints.

Detected by Pingoru
Dec 16, 2025, 02:54 PM UTC
Resolved
Dec 16, 2025, 05:11 PM UTC
Duration
2h 17m
Affected: Datapoint Ingest
Timeline · 3 updates
  1. investigating Dec 16, 2025, 02:54 PM UTC

    From the last half an hour we are seeing drop in datapoints because of issues in Datapoint ingest. We are investigating and will provide an update every 15 mins.

  2. monitoring Dec 16, 2025, 03:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 16, 2025, 05:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 17, 2025

Intermittent errors while saving Charts and Dashboard on UI

Detected by Pingoru
Oct 17, 2025, 10:53 PM UTC
Resolved
Oct 18, 2025, 01:48 AM UTC
Duration
2h 55m
Affected: Splunk Observability Cloud Web Interface
Timeline · 3 updates
  1. identified Oct 17, 2025, 10:53 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 18, 2025, 12:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 18, 2025, 01:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 29, 2025

Splunk customers using Splunk Unified Identity on v9.3.2411.117 might face issues logging into Splunk Observability Cloud

Detected by Pingoru
Sep 29, 2025, 12:00 PM UTC
Resolved
Oct 08, 2025, 04:38 PM UTC
Duration
9d 4h
Affected: SSO OIDC Endpoint
Timeline · 3 updates
  1. investigating Oct 01, 2025, 05:03 PM UTC

    Splunk has identified a bug affecting all Unified Identity customers using Splunk Cloud version 9.3.2411.117 as their identity provider. Customers might be experiencing an inability to log in to Observability Cloud using the "Sign in via Splunk Cloud" workflow. The Splunk Cloud team is actively working on a solution, and the issue will be fully resolved once a patched version is released. The following workaround can be used by Customers using Unified Identity (without Centralized RBAC) until a patched version is released by the Splunk team 1. Customers using Unified Identity (without Centralized RBAC) can create a support case to have a set of users allow-listed for local login. 2. Once the users are allow-listed, the users will be able to login 3. After the patched version is released, the allowlist will be cleaned up There is no workaround for customers using Unified Identity (with Centralized RBAC) yet.

  2. identified Oct 02, 2025, 06:27 PM UTC

    The issue has been identified and a fix is being implemented. The expected ETA is Oct 3 (Friday) by 5 PM Pacific

  3. resolved Oct 08, 2025, 04:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 26, 2025

APM tag spotlight and other service-centric views unavailable for some customers

Detected by Pingoru
Sep 26, 2025, 06:06 AM UTC
Resolved
Sep 25, 2025, 08:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 26, 2025, 06:06 AM UTC

    APM Tag spotlight and other APM service-centric views within the UI were unavailable between approximately 1pm PDT and 11 pm PDT for customers without Profiling entitlements due to a system error. Data ingest was not impacted. The issue has been resolved.

Read the full incident report →

Notice August 21, 2025

Elevated Error Rate from the Splunk APM API

Detected by Pingoru
Aug 21, 2025, 01:35 AM UTC
Resolved
Aug 21, 2025, 05:04 AM UTC
Duration
3h 28m
Affected: Splunk APM API
Timeline · 2 updates
  1. investigating Aug 21, 2025, 01:35 AM UTC

    We are investigating an elevated rate of errors occurring while interacting with the Splunk APM API. Trace data ingest is not impacted.

  2. resolved Aug 21, 2025, 05:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 11, 2025

Corrupted Session Replay data

Detected by Pingoru
Jul 11, 2025, 07:15 PM UTC
Resolved
Jul 11, 2025, 08:50 PM UTC
Duration
1h 35m
Affected: Session Replay ProcessorSession Replay API
Timeline · 3 updates
  1. identified Jul 11, 2025, 07:15 PM UTC

    An issue in the session replay processing pipeline is causing session replay data to be corrupted. Session replay data ingest is not impacted. We have identified the issue and are working on fixing it.

  2. monitoring Jul 11, 2025, 08:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 11, 2025, 10:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2025

Splunk APM MetricSets Delayed

Detected by Pingoru
Jun 05, 2025, 11:47 PM UTC
Resolved
Jun 06, 2025, 12:26 AM UTC
Duration
38m
Affected: Splunk APM Monitoring MetricSets
Timeline · 4 updates
  1. investigating Jun 06, 2025, 12:22 AM UTC

    A degradation in the performance of a key backend component of Splunk APM is causing both Troubleshooting and Monitoring MetricSets to be delayed by more than five minutes. No data is being dropped at this time but data for the APM Troubleshooting page and Tag Spotlight experience, as well as metrics created from traces and APM detectors are all delayed.

  2. identified Jun 06, 2025, 12:23 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 06, 2025, 12:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 06, 2025, 12:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 3, 2025

Splunk Observability Synthetic Monitoring tests unavailable

Detected by Pingoru
Jun 03, 2025, 09:30 PM UTC
Resolved
Jun 04, 2025, 02:45 AM UTC
Duration
5h 14m
Affected: Splunk Synthetics Monitoring Runners
Timeline · 6 updates
  1. investigating Jun 04, 2025, 02:20 AM UTC

    Synthetic Monitoring tests may experience issues, and runs may be missing or delayed until the issue is resolved. We will update the incident as we receive updated information.

  2. investigating Jun 04, 2025, 02:22 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 04, 2025, 02:31 AM UTC

    We are continuing to investigate this issue.

  4. identified Jun 04, 2025, 02:36 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jun 04, 2025, 02:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 04, 2025, 02:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 29, 2025

Intermittent login failures for customers using Unified identity

Detected by Pingoru
May 29, 2025, 12:48 AM UTC
Resolved
May 29, 2025, 01:29 AM UTC
Duration
41m
Affected: Splunk Observability Cloud Web Interface
Timeline · 2 updates
  1. investigating May 29, 2025, 12:48 AM UTC

    Customers using unified identity may experience intermittent failures while logging into Splunk Observability cloud web interface. Datapoint Ingest is not affected. We are investigating and will provide an update shortly.

  2. resolved May 29, 2025, 01:29 AM UTC

    This incident has been resolved.

Read the full incident report →