Splunk Observability Cloud JP0 incident

Splunk APM Interface Unavailable

Minor Resolved View vendor source →

Splunk Observability Cloud JP0 experienced a minor incident on May 19, 2024 affecting Splunk APM Interface, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2024, 10:29 AM UTC
Resolved
May 19, 2024, 11:50 AM UTC
Duration
1h 20m
Detected by Pingoru
May 19, 2024, 10:29 AM UTC

Affected components

Splunk APM Interface

Update timeline

  1. investigating May 19, 2024, 10:29 AM UTC

    We are investigating a major outage of the Splunk APM web application. Trace data ingest is not impacted at this time. We will provide an update as soon as possible.

  2. investigating May 19, 2024, 11:14 AM UTC

    We continue to investigate a major outage of the Splunk APM web application. Trace data ingest is not impacted at this time. We will provide additional updates as soon as possible.

  3. investigating May 19, 2024, 11:29 AM UTC

    We continue to investigate a major outage of the Splunk APM web application. Trace data ingest is not impacted at this time, degraded performance detected. We will provide additional updates as soon as possible.

  4. monitoring May 19, 2024, 11:35 AM UTC

    There was a major outage of the Splunk APM web application. Trace data ingest was not impacted, degraded performance was detected and a fix has been implemented. We are monitoring the results and will inform about the resolution.

  5. resolved May 19, 2024, 11:50 AM UTC

    The impact has been remediated and all APM services are working as expected. All API requests should be served without issues at this point.