Splunk Observability Cloud AU0 incident

Intermittent Ingestion Failures

Critical Resolved View vendor source →

Splunk Observability Cloud AU0 experienced a critical incident on March 21, 2024 affecting Datapoint Ingest, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2024, 01:20 AM UTC
Resolved
Mar 21, 2024, 01:53 AM UTC
Duration
33m
Detected by Pingoru
Mar 21, 2024, 01:20 AM UTC

Affected components

Datapoint Ingest

Update timeline

  1. investigating Mar 21, 2024, 01:20 AM UTC

    We are currently unable to ingest data from AWS, GCP and Azure and are actively working on the issue

  2. investigating Mar 21, 2024, 01:35 AM UTC

    We are continuing to investigate the issue and are close to having the root-cause identified.

  3. identified Mar 21, 2024, 01:42 AM UTC

    We have identified the issue and are working to resolve it

  4. monitoring Mar 21, 2024, 01:43 AM UTC

    We are no longer seeing the errors and are catching up on data-points.

  5. resolved Mar 21, 2024, 01:53 AM UTC

    This incident has been resolved.