Splunk Observability Cloud AU0 incident

Charts Not Loading

Major Resolved View vendor source →

Splunk Observability Cloud AU0 experienced a major incident on February 21, 2025 affecting Splunk Observability Cloud Web Interface, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2025, 01:21 AM UTC
Resolved
Feb 21, 2025, 02:08 AM UTC
Duration
47m
Detected by Pingoru
Feb 21, 2025, 01:21 AM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. investigating Feb 21, 2025, 01:21 AM UTC

    Charts for a subset of customers may be loading slowly. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. investigating Feb 21, 2025, 01:21 AM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 21, 2025, 01:30 AM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 21, 2025, 01:31 AM UTC

    Charts for some customers may not be loading. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  5. monitoring Feb 21, 2025, 01:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 21, 2025, 02:08 AM UTC

    This incident has been resolved.