- Detected by Pingoru
- May 01, 2026, 09:10 PM UTC
- Resolved
- May 01, 2026, 10:41 PM UTC
- Duration
- 1h 30m
Affected: Maritime TCP 2.0Realtime Satellite AIS (evRT)Uniproxy Feed
Timeline · 3 updates
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investigating May 01, 2026, 09:10 PM UTC
Please be advised that we are currently experiencing an unplanned service interruption of the Real Time Satellite feed. All other data sources - Terrestrial and Dynamic/Roaming are operating as expected.
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identified May 01, 2026, 09:42 PM UTC
The issue has been identified and a fix is being implemented.
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resolved May 01, 2026, 10:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 09:56 AM UTC
- Resolved
- Apr 27, 2026, 03:13 PM UTC
- Duration
- 5h 16m
Affected: Latest Vessel Information (LVI) API
Timeline · 2 updates
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investigating Apr 27, 2026, 09:56 AM UTC
We are currently investigating a performance degradation affecting the GWS LVI API. Response times are temporarily increased. HVP/HVT are unaffected.
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resolved Apr 27, 2026, 03:13 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 23, 2026, 08:04 PM UTC
- Resolved
- Apr 24, 2026, 12:23 AM UTC
- Duration
- 4h 19m
Affected: Uniproxy Feed
Timeline · 4 updates
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investigating Apr 23, 2026, 08:04 PM UTC
Please be advised that we are currently experiencing an unplanned service interruption of the Uniproxy platform at this time. Our Spire/Kpler Team is currently investigating the issue.
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identified Apr 23, 2026, 09:10 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Apr 23, 2026, 09:44 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 24, 2026, 12:23 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 30, 2026, 03:54 PM UTC
- Resolved
- Mar 30, 2026, 06:00 PM UTC
- Duration
- 2h 6m
Affected: Maritime TCP 2.0Realtime Satellite AIS (evRT)Uniproxy Feed
Timeline · 2 updates
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investigating Mar 30, 2026, 03:54 PM UTC
Please be advised that a reduced volume of Real Time Satellite data will be delivered during the 16:00 UTC to 18:00 UTC time frame.
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resolved Mar 30, 2026, 06:00 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 09, 2026, 12:02 PM UTC
- Resolved
- Mar 09, 2026, 01:49 PM UTC
- Duration
- 1h 46m
Affected: Latest Vessel Information (LVI) APIUniproxy FeedHistorical Vessel Points (HVP) APIHistorical Vessel Tracks (HVT) API
Timeline · 4 updates
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investigating Mar 09, 2026, 12:02 PM UTC
Please be advised that we are currently experiencing a service interruption of the legacy exactEarth/Spire Uniproxy and Geospatial Web Services (GWS) API Platform. This is affecting all GWS live and historical data layers. This includes all ShipView users. GWS Latest Vessel Information (LVI) Historical Vessel Points (HVP) Historical Vessel Tracks (HVT) This applies to clients who access the GWS Platform through the following endpoints: https://services.exactearth.com/ https://services.spire.com/ Uniproxy Service endpoints affected as as follows: uniproxy-1.exactearth.com uniproxy-2.exactearth.com All other services are unaffected.
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investigating Mar 09, 2026, 12:17 PM UTC
We are continuing to investigate this issue.
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monitoring Mar 09, 2026, 12:29 PM UTC
A solution has been implemented to address the issue, and we are currently monitoring the results of this action.
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resolved Mar 09, 2026, 01:49 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 04, 2026, 08:04 PM UTC
- Resolved
- Mar 04, 2026, 11:29 PM UTC
- Duration
- 3h 25m
Affected: Maritime TCP 2.0Realtime Satellite AIS (evRT)Uniproxy Feed
Timeline · 3 updates
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identified Mar 04, 2026, 08:04 PM UTC
Due to an abundance of caution, the previously scheduled Maintenance cycle for the Real Time Satellite constellation has been extended for several hours. As a result, Real Time Satellite data will subject to further intermittent periods of duration loss during this extension. We do apologize for this inconvenience.
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monitoring Mar 04, 2026, 10:58 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 04, 2026, 11:29 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 06:21 PM UTC
- Resolved
- Mar 02, 2026, 08:30 PM UTC
- Duration
- 2h 8m
Affected: Realtime Satellite AIS (evRT)Latest Vessel Information (LVI) APIUniproxy FeedHistorical Vessel Points (HVP) APIHistorical Vessel Tracks (HVT) API
Timeline · 3 updates
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investigating Mar 02, 2026, 06:21 PM UTC
Part of our infrastructure used to serve Uniproxy, SFTP and selected feeds of LVI/HVP/HVT is having problems. We're working to restore service.
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monitoring Mar 02, 2026, 07:46 PM UTC
The infrastructure component has recovered, and we're monitoring to make sure all data flows are active again.
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resolved Mar 02, 2026, 08:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 09:04 AM UTC
- Resolved
- Mar 02, 2026, 07:47 PM UTC
- Duration
- 10h 43m
Affected: Maritime 2.0Maritime TCP 2.0Sense Cloud - Messages API
Timeline · 2 updates
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investigating Mar 02, 2026, 09:04 AM UTC
We are currently investigating this issue.
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resolved Mar 02, 2026, 07:47 PM UTC
The satellite feed is back to normal levels.
Read the full incident report →
- Detected by Pingoru
- Feb 13, 2026, 08:30 AM UTC
- Resolved
- Feb 16, 2026, 08:11 AM UTC
- Duration
- 2d 23h
Affected: Maritime 2.0 Vessel To Port ETA
Timeline · 2 updates
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identified Feb 13, 2026, 08:30 AM UTC
The Vessel To Port ETA API is currently delivering outdated data for some routes. Work is ongoing to get back to normal latencies.
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resolved Feb 16, 2026, 08:11 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 30, 2026, 08:25 AM UTC
- Resolved
- Jan 30, 2026, 11:53 AM UTC
- Duration
- 3h 28m
Affected: Maritime 2.0Sense Cloud - Satellite AIS Data
Timeline · 3 updates
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investigating Jan 30, 2026, 08:25 AM UTC
There is an outage on one of our satellite feeds. We are working to identify the problem and restore the ingestion.
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monitoring Jan 30, 2026, 09:13 AM UTC
The feed is recovering and data is coming back. Monitoring.
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resolved Jan 30, 2026, 11:53 AM UTC
Data is back at nominal levels. Messages during the outage were queued and backfilled.
Read the full incident report →
- Detected by Pingoru
- Jan 21, 2026, 07:02 PM UTC
- Resolved
- Jan 21, 2026, 07:45 PM UTC
- Duration
- 42m
Affected: Maritime TCP 2.0Realtime Satellite AIS (evRT)Uniproxy Feed
Timeline · 3 updates
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investigating Jan 21, 2026, 07:02 PM UTC
Please be advised that we are currently experiencing an unplanned service interruption of the Real Time Satellite feed as of approximately 18:34 UTC. Standard satellite, Terrestrial and Dynamic data are unaffected by this interruption.
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monitoring Jan 21, 2026, 07:28 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 21, 2026, 07:45 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 27, 2025, 12:08 PM UTC
- Resolved
- Dec 27, 2025, 01:00 PM UTC
- Duration
- 51m
Affected: Realtime Satellite AIS (evRT)
Timeline · 4 updates
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investigating Dec 27, 2025, 12:08 PM UTC
Realtime satellite data is unavailable since approx 11:00 UTC.
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identified Dec 27, 2025, 12:20 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Dec 27, 2025, 12:24 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 27, 2025, 01:00 PM UTC
This incident has been resolved.
Read the full incident report →
Critical December 5, 2025 - Detected by Pingoru
- Dec 05, 2025, 09:10 AM UTC
- Resolved
- Dec 05, 2025, 04:16 PM UTC
- Duration
- 7h 5m
Affected: Realtime Satellite AIS (evRT)
Timeline · 4 updates
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investigating Dec 05, 2025, 09:10 AM UTC
Real time Satellite AIS Feed experiencing outage since 4.00 AM UTC
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identified Dec 05, 2025, 03:15 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Dec 05, 2025, 03:23 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 05, 2025, 04:16 PM UTC
This incident has been resolved.
Read the full incident report →
Critical November 25, 2025 - Detected by Pingoru
- Nov 25, 2025, 03:28 PM UTC
- Resolved
- Nov 25, 2025, 04:19 PM UTC
- Duration
- 50m
Affected: Historical Vessel Points (HVP) APIHistorical Vessel Tracks (HVT) API
Timeline · 3 updates
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investigating Nov 25, 2025, 03:28 PM UTC
Please be advised that we are currently experiencing an issue with the Historical API on the Geospatial Web Services (GWS) platform. This is currently affecting the Historical Vessel Points (HVP) and Historical Vessel Tracks (HVT) layers. Live data on the LVI layer is not affected by this service interruption. Our Development Team is currently investigating.
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identified Nov 25, 2025, 04:00 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Nov 25, 2025, 04:19 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 30, 2025, 06:20 PM UTC
- Resolved
- Aug 30, 2025, 08:28 PM UTC
- Duration
- 2h 8m
Affected: Maritime 2.0Maritime 2.0 Port EventsMaritime TCP 2.0Sense Cloud - Messages APIRealtime Satellite AIS (evRT)
Timeline · 2 updates
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investigating Aug 30, 2025, 06:20 PM UTC
The realtime satellite data feed is unavailable since approximately 17:30 UTC. Work ongoing to isolate a root cause.
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resolved Aug 30, 2025, 08:28 PM UTC
Realtime data is fully recovered since 20:00 UTC.
Read the full incident report →
- Detected by Pingoru
- Aug 20, 2025, 12:05 PM UTC
- Resolved
- Aug 20, 2025, 12:55 PM UTC
- Duration
- 50m
Timeline · 3 updates
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investigating Aug 20, 2025, 12:05 PM UTC
Please be advised that we are currently experiencing a service interruption with our Positional Validation (PV) platform only. All other platforms and services are functioning as expected. We are currently investigating the issue.
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identified Aug 20, 2025, 12:54 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Aug 20, 2025, 12:55 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 16, 2025, 07:53 AM UTC
- Resolved
- Aug 16, 2025, 09:15 AM UTC
- Duration
- 1h 22m
Affected: Maritime 2.0Maritime TCP 2.0Sense Cloud - Dynamic AIS Data
Timeline · 3 updates
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investigating Aug 16, 2025, 07:53 AM UTC
We are observing lower AIS message volume on part of our dynamic data. This only affects customers who have access to dynamic data. All other data (terrestrial, satellite) is not affected, and all our APIs are operating nominally.
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investigating Aug 16, 2025, 09:14 AM UTC
We are continuing to investigate this issue.
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resolved Aug 16, 2025, 09:15 AM UTC
All data stream have been restored
Read the full incident report →
- Detected by Pingoru
- Aug 04, 2025, 04:08 PM UTC
- Resolved
- Aug 04, 2025, 05:12 PM UTC
- Duration
- 1h 4m
Affected: Maritime 2.0Maritime TCP 2.0Sense Cloud - Messages APIRealtime Satellite AIS (evRT)Historical Vessel Points (HVP) APIHistorical Vessel Tracks (HVT) API
Timeline · 3 updates
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investigating Aug 04, 2025, 04:08 PM UTC
Since 15:20 UTC no real time satellite AIS data is available. Currently we don't have any information on when this incident is expected to be resolved - we'll update once more is known. All APIs/data delivery mechanisms are otherwise working normally. Customers that are not subscribed to real time satellite AIS data are not affected. And affected customers still get data or API results based on other AIS data.
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monitoring Aug 04, 2025, 04:17 PM UTC
The problem is solved, we are monitoring the data volumes
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resolved Aug 04, 2025, 05:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 01, 2025, 08:41 AM UTC
- Resolved
- Aug 01, 2025, 12:44 PM UTC
- Duration
- 4h 3m
Affected: Maritime 2.0Maritime TCP 2.0Sense Cloud - Messages APIUniproxy Feed
Timeline · 2 updates
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investigating Aug 01, 2025, 08:41 AM UTC
We are currently investigating this issue
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resolved Aug 01, 2025, 12:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 21, 2025, 08:09 PM UTC
- Resolved
- Jul 21, 2025, 09:12 PM UTC
- Duration
- 1h 3m
Affected: Maritime TCP 2.0Realtime Satellite AIS (evRT)Uniproxy Feed
Timeline · 4 updates
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investigating Jul 21, 2025, 08:09 PM UTC
Please be advised that we are currently experiencing a reduced volume of Real Time Satellite data.
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identified Jul 21, 2025, 08:09 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jul 21, 2025, 09:06 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 21, 2025, 09:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 15, 2025, 08:27 AM UTC
- Resolved
- Jul 15, 2025, 05:37 PM UTC
- Duration
- 9h 9m
Affected: Sense Cloud - Historical Positions API
Timeline · 7 updates
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identified Jul 15, 2025, 08:27 AM UTC
There is an ongoing issue where parts of the data in the historical positions API is not available. We are working on recovering it. In the process full interruptions to API access and delayed data updates are to be expected.
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identified Jul 15, 2025, 08:33 AM UTC
The original assessment of the scale of the issue was incorret: All historical position data is missing since roughly Saturday midnight.
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identified Jul 15, 2025, 12:06 PM UTC
We are still working on recovery, during which the historical positions API is fully unavailable. There is no certain timeline to recovery, we are doing our best to make it as soon as possible and will update as soon as we know more on the timeline.
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identified Jul 15, 2025, 02:00 PM UTC
We are having an avenue to recovery now, if it works out we expect starting to backfill data within the hour.
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monitoring Jul 15, 2025, 02:12 PM UTC
The API is working again and we are backfilling data. Current estimates are that backfilling will take 1-2h.
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monitoring Jul 15, 2025, 03:32 PM UTC
The backfill just finished and all systems metrics are nominal since recovery. We expect no further issues and thus updates to this incident. We will continue monitoring the systems actively for a while.
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resolved Jul 15, 2025, 05:37 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2025, 01:19 AM UTC
- Resolved
- Jul 13, 2025, 07:48 AM UTC
- Duration
- 6h 29m
Affected: Maritime 2.0Maritime TCP 2.0Sense Cloud - Messages APISense Cloud - Dynamic AIS DataUniproxy Feed
Timeline · 4 updates
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investigating Jul 13, 2025, 01:19 AM UTC
We are currently investigating this issue.
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investigating Jul 13, 2025, 01:19 AM UTC
We are continuing to investigate this issue.
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monitoring Jul 13, 2025, 05:03 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 13, 2025, 07:48 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 11, 2025, 04:45 AM UTC
- Resolved
- Jul 11, 2025, 06:17 AM UTC
- Duration
- 1h 31m
Affected: Maritime TCP 2.0Uniproxy Feed
Timeline · 4 updates
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identified Jul 11, 2025, 05:40 AM UTC
We are currently investigating reports of increased latency and a spike in broken connections affecting our TCP stream and Uniproxy services. Our engineering team is actively working to identify and resolve the root cause. Further updates will be provided as more information becomes available.
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monitoring Jul 11, 2025, 05:52 AM UTC
The issue causing increased latency and broken connections on TCP stream and Uniproxy has been resolved. A fix was successfully applied and services are now operational. We will continue to monitor to ensure stability.
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monitoring Jul 11, 2025, 05:55 AM UTC
We are continuing to monitor for any further issues.
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resolved Jul 11, 2025, 06:17 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 12, 2025, 03:39 AM UTC
- Resolved
- May 12, 2025, 09:37 AM UTC
- Duration
- 5h 57m
Affected: Maritime 2.0Maritime 2.0 Port EventsMaritime 2.0 Vessel To Port ETAMaritime 2.0 RoutingMaritime TCP 2.0
Timeline · 4 updates
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investigating May 12, 2025, 03:39 AM UTC
We are currently experiencing an issue with our Maritime 2.0 systems and the users may encounter issues. The team is investigating the issue.
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monitoring May 12, 2025, 05:20 AM UTC
We have fixed the issue and we are currently monitoring.
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monitoring May 12, 2025, 06:48 AM UTC
We are continuing to monitor for any further issues.
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resolved May 12, 2025, 09:37 AM UTC
This incident has been resolved. Recap on impact (all times in UTC): - No updates happened starting 3:40 on the vessels and port-events APIs. Secondarily the routing and ETA APIs were also impacted by the out-of-date vessels API. Starting 6:20 all missing data was processed. Port Events was fully caught up by 6:35 and vessels by 7:00. - Data on the TCP 2.0 API was never impacted, despite the component being marked as impacted on this incident page. - All APIs remainended reachable and operational at all times.
Read the full incident report →
- Detected by Pingoru
- Apr 10, 2025, 08:35 PM UTC
- Resolved
- Apr 10, 2025, 10:38 PM UTC
- Duration
- 2h 2m
Affected: Latest Vessel Information (LVI) API
Timeline · 2 updates
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investigating Apr 10, 2025, 10:35 PM UTC
Please be advised that we are currently experiencing a service interruption with the LVI layers of the Geospatial Web Services (GWS) platform. Historical Vessel Points (HVP) and Historical Vessel Tracks (HVT) are not affected and operating as normal.
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resolved Apr 10, 2025, 10:38 PM UTC
This incident has been resolved.
Read the full incident report →