Spiff Commerce incident

Orchestration Issues

Major Resolved View vendor source →

Spiff Commerce experienced a major incident on May 25, 2026 affecting Orchestration, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 07:00 AM UTC
Resolved
May 25, 2026, 08:04 AM UTC
Duration
1h 3m
Detected by Pingoru
May 25, 2026, 07:00 AM UTC

Affected components

Orchestration

Update timeline

  1. identified May 25, 2026, 07:54 AM UTC

    We've identified an issue causing executions to hang and are in the process of deploying a fix for the problem.

  2. resolved May 25, 2026, 08:04 AM UTC

    We've resolved the issue & any existing unfinished executions are now being run.