SpectrumVoIP incident

Public DNS resolution

Major Resolved View vendor source →

SpectrumVoIP experienced a major incident on October 18, 2021 affecting Inbound Calling and Outbound Calling, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2021, 10:52 PM UTC
Resolved
Oct 19, 2021, 03:15 AM UTC
Duration
4h 22m
Detected by Pingoru
Oct 18, 2021, 10:52 PM UTC

Affected components

Inbound CallingOutbound Calling

Update timeline

  1. monitoring Oct 18, 2021, 10:52 PM UTC

    We are aware of an issue related to DNS resolution of spectrumvoip.com causing service issues for some customers. At this time we are seeing recoveries and continue to monitor the situation.

  2. monitoring Oct 19, 2021, 12:14 AM UTC

    We are observing correct results of DNS resolution on public DNS providers at this time. We will continue to monitor the situation at this time.

  3. monitoring Oct 19, 2021, 03:15 AM UTC

    We continue to observe expected network behavior and consider this incident resolved at this time.

  4. resolved Oct 19, 2021, 03:15 AM UTC

    This incident has been resolved.