SpectrumVoIP incident

Toll-free number outbound call fail - Minor

Minor Resolved View vendor source →

SpectrumVoIP experienced a minor incident on July 16, 2026 affecting Stratus, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 09:50 PM UTC
Resolved
Jul 16, 2026, 11:13 PM UTC
Duration
1h 22m
Detected by Pingoru
Jul 16, 2026, 09:50 PM UTC

Affected components

Stratus

Update timeline

  1. investigating Jul 16, 2026, 09:50 PM UTC

    We are currently investigating an issue of some toll-free numbers unable to be dialed outbound. Please try the respective local number while we work on resolving this issue.

  2. investigating Jul 16, 2026, 09:50 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 16, 2026, 10:27 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 16, 2026, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 16, 2026, 11:13 PM UTC

    This incident has been resolved.