Speakap Outage History

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Speakap had 11 outages in the last 2 years totaling 38h 56m of downtime — averaging 0.5 incidents per month.

There were 11 Speakap outages since June 20, 2025 totaling 38h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://speakap.statuspage.io

Minor February 11, 2026

Chat connectivity issues

Detected by Pingoru
Feb 11, 2026, 08:08 AM UTC
Resolved
Feb 11, 2026, 10:41 AM UTC
Duration
2h 32m
Affected: Data Center (EU)Data Center (US)
Timeline · 3 updates
  1. investigating Feb 11, 2026, 08:08 AM UTC

    Some users are reporting issues connecting to the chat. The problem is being investigated.

  2. monitoring Feb 11, 2026, 09:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2026, 10:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 9, 2026

Backend outage

Detected by Pingoru
Feb 09, 2026, 01:42 PM UTC
Resolved
Feb 09, 2026, 03:04 PM UTC
Duration
1h 22m
Affected: Data Center (EU)
Timeline · 3 updates
  1. identified Feb 09, 2026, 01:42 PM UTC

    The EU backend is currently unavailable. We have identified the issue and are working on a solution.

  2. monitoring Feb 09, 2026, 02:04 PM UTC

    The EU backend is back online. We are monitoring the stability.

  3. resolved Feb 09, 2026, 03:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 2, 2026

Issue with chat feature on latest iOS app

Detected by Pingoru
Feb 02, 2026, 05:33 PM UTC
Resolved
Feb 03, 2026, 10:34 AM UTC
Duration
17h 1m
Timeline · 3 updates
  1. identified Feb 02, 2026, 05:33 PM UTC

    We are aware of an issue customers are experiencing with the chat functionality in the latest iOS app update. We fully understand the impact this can have on your day-to-day work. Resolving this issue is our highest priority. Our team has identified the root cause and is actively rolling out a fix to all apps. The fix is currently under review and is expected to be deployed within the next 24–48 hours. In the meantime, users can continue to use the web version of Speakap, which is working normally. We’re closely monitoring the situation and will keep you informed as we make progress. We sincerely apologize for the disruption and appreciate your patience and understanding while we work to resolve this as quickly as possible.

  2. identified Feb 03, 2026, 10:15 AM UTC

    A fix for the chat issue in the iOS app is actively being rolled out. A significant portion of customer apps has already been updated. Please make sure you are using version 2026.06.x or higher of the Speakap iOS app. You can manually check for updates in the App Store. If the update is not available for you yet, it means the rollout is still in progress for your app — in that case, we kindly ask for a bit more patience. In the meantime, the web version of Speakap continues to work normally. We’re closely monitoring the rollout and will share another update if needed. We apologize for the disruption this issue has caused.

  3. resolved Feb 03, 2026, 10:34 AM UTC

    A temporary fix has been rolled out on the server side, which retroactively resolves the issue for previous versions of the iOS app. Users are still encouraged to update to the latest version as soon as possible to ensure full stability and compatibility going forward.

Read the full incident report →

Minor December 4, 2025

Degraded performance for EU

Detected by Pingoru
Dec 04, 2025, 09:06 AM UTC
Resolved
Dec 04, 2025, 01:17 PM UTC
Duration
4h 10m
Affected: Data Center (EU)
Timeline · 3 updates
  1. investigating Dec 04, 2025, 09:06 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 04, 2025, 10:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 04, 2025, 01:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 3, 2025

Outage in EU

Detected by Pingoru
Dec 03, 2025, 06:09 PM UTC
Resolved
Dec 03, 2025, 09:15 PM UTC
Duration
3h 5m
Affected: Data Center (EU)
Timeline · 3 updates
  1. investigating Dec 03, 2025, 06:09 PM UTC

    The platform is intermittently unavailable or slow. We are investigating the issue.

  2. investigating Dec 03, 2025, 07:09 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 03, 2025, 09:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 30, 2025

Issue posting messages in USA environment

Detected by Pingoru
Nov 30, 2025, 06:58 PM UTC
Resolved
Nov 30, 2025, 07:07 PM UTC
Duration
8m
Affected: Data Center (US)
Timeline · 2 updates
  1. investigating Nov 30, 2025, 06:58 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 30, 2025, 07:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 20, 2025

Delay in processing

Detected by Pingoru
Nov 20, 2025, 09:14 AM UTC
Resolved
Nov 20, 2025, 10:00 AM UTC
Duration
45m
Affected: Data Center (EU)
Timeline · 2 updates
  1. identified Nov 20, 2025, 09:14 AM UTC

    We are currently experiencing a delay of several minutes in processing messages. We have identified the cause and working on a fix.

  2. resolved Nov 20, 2025, 12:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 10, 2025

EU backend slow or unavailable

Detected by Pingoru
Sep 10, 2025, 11:17 AM UTC
Resolved
Sep 10, 2025, 02:20 PM UTC
Duration
3h 3m
Affected: Data Center (EU)
Timeline · 3 updates
  1. investigating Sep 10, 2025, 11:17 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 10, 2025, 11:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 10, 2025, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 7, 2025

Delay in posting/deleting timeline posts in the EU environment

Detected by Pingoru
Jul 07, 2025, 09:08 AM UTC
Resolved
Jul 07, 2025, 10:05 AM UTC
Duration
57m
Affected: Data Center (EU)
Timeline · 4 updates
  1. investigating Jul 07, 2025, 09:08 AM UTC

    We are currently experiencing delays of approximately one minute in posting and deleting timeline posts within the EU environment. Our team is actively investigating the issue and working to resolve it as quickly as possible.

  2. identified Jul 07, 2025, 09:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 07, 2025, 09:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 07, 2025, 10:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 26, 2025

Degraded performance for EU customers

Detected by Pingoru
Jun 26, 2025, 09:21 AM UTC
Resolved
Jun 26, 2025, 02:58 PM UTC
Duration
5h 37m
Affected: Data Center (EU)
Timeline · 3 updates
  1. investigating Jun 26, 2025, 09:21 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 26, 2025, 10:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2025, 02:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 20, 2025

Issue with uploading files on EU backend

Detected by Pingoru
Jun 20, 2025, 09:30 AM UTC
Resolved
Jun 20, 2025, 09:40 AM UTC
Duration
10m
Affected: Data Center (EU)
Timeline · 2 updates
  1. investigating Jun 20, 2025, 09:30 AM UTC

    We are currently investigating this issue.

  2. resolved Jun 20, 2025, 09:40 AM UTC

    This incident has been resolved.

Read the full incident report →