Speakap had 8 outages in the last 2 years totaling 26h 16m of downtime — averaging 0.3 incidents per month.
There were 8 Speakap outages since November 20, 2025 totaling 26h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
Some users are reporting issues connecting to the chat. The problem is being investigated.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The EU backend is currently unavailable. We have identified the issue and are working on a solution.
The EU backend is back online. We are monitoring the stability.
This incident has been resolved.
We are aware of an issue customers are experiencing with the chat functionality in the latest iOS app update. We fully understand the impact this can have on your day-to-day work. Resolving this issue is our highest priority. Our team has identified the root cause and is actively rolling out a fix to all apps. The fix is currently under review and is expected to be deployed within the next 24–48 hours. In the meantime, users can continue to use the web version of Speakap, which is working normally. We’re closely monitoring the situation and will keep you informed as we make progress. We sincerely apologize for the disruption and appreciate your patience and understanding while we work to resolve this as quickly as possible.
A fix for the chat issue in the iOS app is actively being rolled out. A significant portion of customer apps has already been updated. Please make sure you are using version 2026.06.x or higher of the Speakap iOS app. You can manually check for updates in the App Store. If the update is not available for you yet, it means the rollout is still in progress for your app — in that case, we kindly ask for a bit more patience. In the meantime, the web version of Speakap continues to work normally. We’re closely monitoring the rollout and will share another update if needed. We apologize for the disruption this issue has caused.
A temporary fix has been rolled out on the server side, which retroactively resolves the issue for previous versions of the iOS app. Users are still encouraged to update to the latest version as soon as possible to ensure full stability and compatibility going forward.
The platform is intermittently unavailable or slow. We are investigating the issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently experiencing a delay of several minutes in processing messages. We have identified the cause and working on a fix.
This incident has been resolved.