Speakap incident

Unplanned downtime because of issues with worker machines

Critical Resolved View vendor source →

Speakap experienced a critical incident on August 24, 2020 affecting Data Center (EU), lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2020, 06:49 PM UTC
Resolved
Aug 24, 2020, 08:30 PM UTC
Duration
1h 41m
Detected by Pingoru
Aug 24, 2020, 06:49 PM UTC

Affected components

Data Center (EU)

Update timeline

  1. investigating Aug 24, 2020, 06:49 PM UTC

    We are currently working on getting workers back online.

  2. identified Aug 24, 2020, 06:57 PM UTC

    The issue has been identified and we are working on a fix.

  3. monitoring Aug 24, 2020, 07:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 24, 2020, 08:30 PM UTC

    This incident has been resolved.