Speakap incident

Storage issues

Critical Resolved View vendor source →

Speakap experienced a critical incident on December 14, 2020 affecting Data Center (EU), lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2020, 10:54 AM UTC
Resolved
Dec 14, 2020, 12:03 PM UTC
Duration
1h 8m
Detected by Pingoru
Dec 14, 2020, 10:54 AM UTC

Affected components

Data Center (EU)

Update timeline

  1. investigating Dec 14, 2020, 10:54 AM UTC

    We're facing problems with our storages. We're investigating it at the moment.

  2. monitoring Dec 14, 2020, 10:57 AM UTC

    The problem has been identified and fixed, we're currently monitoring the result.

  3. monitoring Dec 14, 2020, 11:03 AM UTC

    The recovering process is in progress.

  4. resolved Dec 14, 2020, 12:03 PM UTC

    The issue is fixed. All systems are back to normal.