Speakap experienced a major incident on March 22, 2021 affecting Data Center (EU), lasting 4h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Data Center (EU)
Update timeline
- investigating Mar 22, 2021, 12:56 PM UTC
We are experiencing a problem with our DNS. We are investigating the issue.
- identified Mar 22, 2021, 01:07 PM UTC
The DNS provider which hosts the speakap.io domain is currently experiencing issues. This is causing our API hostname to not resolve for some users, leading to unavailability of the application.
- monitoring Mar 22, 2021, 03:51 PM UTC
It appears for most of our users the DNS service is reachable again. We are monitoring the situation.
- resolved Mar 22, 2021, 05:33 PM UTC
This incident has been resolved.