Speakap incident

Outage for some users

Major Resolved View vendor source →

Speakap experienced a major incident on July 30, 2021 affecting Data Center (EU) and Data Center (US), lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2021, 01:51 PM UTC
Resolved
Jul 30, 2021, 06:35 PM UTC
Duration
4h 43m
Detected by Pingoru
Jul 30, 2021, 01:51 PM UTC

Affected components

Data Center (EU)Data Center (US)

Update timeline

  1. investigating Jul 30, 2021, 01:51 PM UTC

    We are currently investigating an issue with reduced availability of our API which affects users of some specific ISPs.

  2. monitoring Jul 30, 2021, 03:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 30, 2021, 04:58 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 30, 2021, 06:35 PM UTC

    This incident has been resolved.