Speakap incident

No access to NL environment

Critical Resolved View vendor source →

Speakap experienced a critical incident on August 18, 2021 affecting Data Center (EU), lasting 4h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2021, 11:38 AM UTC
Resolved
Aug 18, 2021, 03:47 PM UTC
Duration
4h 8m
Detected by Pingoru
Aug 18, 2021, 11:38 AM UTC

Affected components

Data Center (EU)

Update timeline

  1. investigating Aug 18, 2021, 11:38 AM UTC

    We're having problems with NL environment at the moment. Investigating.

  2. identified Aug 18, 2021, 12:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 18, 2021, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 18, 2021, 03:47 PM UTC

    This incident has been resolved.