Speakap incident

Issues with video playback

Major Resolved View vendor source →

Speakap experienced a major incident on September 22, 2021 affecting Data Center (EU) and Data Center (US), lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2021, 10:38 AM UTC
Resolved
Sep 22, 2021, 01:47 PM UTC
Duration
3h 8m
Detected by Pingoru
Sep 22, 2021, 10:38 AM UTC

Affected components

Data Center (EU)Data Center (US)

Update timeline

  1. investigating Sep 22, 2021, 10:38 AM UTC

    We are currently investigating an issue with playback of videos uploaded in Speakap.

  2. monitoring Sep 22, 2021, 10:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 22, 2021, 01:47 PM UTC

    This incident has been resolved.