Speakap experienced a minor incident on June 6, 2023 affecting Data Center (EU), lasting 13h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Data Center (EU)
Update timeline
- investigating Jun 06, 2023, 08:18 AM UTC
We are investigating an intermittent issue with increased loading times for EU customers. As we investigate the root cause, we are implementing mitigation measures simultaneously.
- monitoring Jun 06, 2023, 12:23 PM UTC
A maintenance operation that ran this morning unfortunately caused a heavier load on our backend systems than has been anticipated. We have aborted this operation at 10:00 am CEST, which has improved response times of the API. We continue to monitor the situation.
- resolved Jun 06, 2023, 09:21 PM UTC
This incident has been resolved.