Speakap incident

Degraded performance on EU environment

Critical Resolved View vendor source →

Speakap experienced a critical incident on August 7, 2023 affecting Data Center (EU), lasting 12h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2023, 07:23 AM UTC
Resolved
Aug 07, 2023, 07:24 PM UTC
Duration
12h 1m
Detected by Pingoru
Aug 07, 2023, 07:23 AM UTC

Affected components

Data Center (EU)

Update timeline

  1. investigating Aug 07, 2023, 07:23 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 07, 2023, 07:28 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 07, 2023, 07:32 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 07, 2023, 07:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 07, 2023, 07:24 PM UTC

    This incident has been resolved.