Speakap incident

File uploads failing for USA customers

Major Resolved View vendor source →

Speakap experienced a major incident on August 15, 2023 affecting Data Center (US), lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2023, 09:59 AM UTC
Resolved
Aug 15, 2023, 01:15 PM UTC
Duration
3h 16m
Detected by Pingoru
Aug 15, 2023, 09:59 AM UTC

Affected components

Data Center (US)

Update timeline

  1. investigating Aug 15, 2023, 09:59 AM UTC

    A problem with one of our services is causing file uploads to fail for US customers. We are working on a fix.

  2. monitoring Aug 15, 2023, 10:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 15, 2023, 01:15 PM UTC

    This incident has been resolved.