Speakap incident

Some timelines not loading properly for EU customers

Major Resolved View vendor source →

Speakap experienced a major incident on March 18, 2025 affecting Data Center (EU), lasting 8h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 09:40 AM UTC
Resolved
Mar 18, 2025, 06:01 PM UTC
Duration
8h 20m
Detected by Pingoru
Mar 18, 2025, 09:40 AM UTC

Affected components

Data Center (EU)

Update timeline

  1. investigating Mar 18, 2025, 09:40 AM UTC

    We have identified an issue with the loading of some customer timelines and are working on a fix. We apologize for the inconvenience.

  2. monitoring Mar 18, 2025, 12:19 PM UTC

    We have implemented a fix and are monitoring the results.

  3. resolved Mar 18, 2025, 06:01 PM UTC

    This incident has been resolved.