Sparrow incident

Payroll reports not downloading from dashboard

Minor Resolved View vendor source →

Sparrow experienced a minor incident on May 11, 2026 affecting Sparrow Platform, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 09:23 PM UTC
Resolved
May 11, 2026, 11:04 PM UTC
Duration
1h 40m
Detected by Pingoru
May 11, 2026, 09:23 PM UTC

Affected components

Sparrow Platform

Update timeline

  1. identified May 11, 2026, 09:23 PM UTC

    We've received reports of customers not being able to download payroll reports from the dashboard. Our team is currently working on an immediate fix.

  2. resolved May 11, 2026, 11:04 PM UTC

    The issue has been resolved.