SparkPost incident

Data processing delays

Minor Resolved View vendor source →

SparkPost experienced a minor incident on September 12, 2025 affecting SparkPost Application - USA and SparkPost Application - EUROPE, lasting 6h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 02:55 PM UTC
Resolved
Sep 12, 2025, 09:36 PM UTC
Duration
6h 41m
Detected by Pingoru
Sep 12, 2025, 02:55 PM UTC

Affected components

SparkPost Application - USASparkPost Application - EUROPE

Update timeline

  1. identified Sep 12, 2025, 02:55 PM UTC

    We are currently experiencing a data processing delay that is impacting the generation of datasets. Some of those include: health scores, Cohort data, Daily metrics, Scheduled reports, A/B testing, and email previews.

  2. monitoring Sep 12, 2025, 05:00 PM UTC

    The issue has been fixed and we are seeing processing catch back up. We will continue to monitor while catching up. Current estimate for full recovery is 3 hours.

  3. monitoring Sep 12, 2025, 08:22 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 12, 2025, 09:36 PM UTC

    This incident has been resolved.