SparkPost incident

Intermittent email api failures impacting EU customers

Notice Resolved View vendor source →

SparkPost experienced a notice incident on November 21, 2025 affecting Transmissions API - EUROPE, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 09:08 AM UTC
Resolved
Nov 21, 2025, 10:30 AM UTC
Duration
1h 22m
Detected by Pingoru
Nov 21, 2025, 09:08 AM UTC

Affected components

Transmissions API - EUROPE

Update timeline

  1. investigating Nov 21, 2025, 09:08 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 21, 2025, 09:49 AM UTC

    A mitigation was deployed and the error rate is subsiding

  3. investigating Nov 21, 2025, 10:17 AM UTC

    We have identified the issue and deployed a mitigation; all service functionality has been completely restored.

  4. investigating Nov 21, 2025, 10:30 AM UTC

    We are continuing to investigate this issue.

  5. resolved Nov 21, 2025, 10:30 AM UTC

    This incident has been resolved.