SparkPost incident

Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)

Minor Resolved View vendor source →

SparkPost experienced a minor incident on February 18, 2026 affecting SMTP Delivery - USA, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 02:51 PM UTC
Resolved
Feb 18, 2026, 05:06 PM UTC
Duration
2h 15m
Detected by Pingoru
Feb 18, 2026, 02:51 PM UTC

Affected components

SMTP Delivery - USA

Update timeline

  1. investigating Feb 18, 2026, 02:51 PM UTC

    We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

  2. identified Feb 18, 2026, 03:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 18, 2026, 03:15 PM UTC

    We have begun to see improvements to outbound mail delivery delays. We anticipate full recovery in the next 30 minutes.

  4. monitoring Feb 18, 2026, 03:59 PM UTC

    We continue to see strong recovery of the mail queues and message delivery. We expect all remaining delayed messages to be delivered in the next 5 minutes.

  5. monitoring Feb 18, 2026, 04:15 PM UTC

    We have seen recovery. We will continue monitoring for the next 60 minutes to ensure message queues stay stable.

  6. resolved Feb 18, 2026, 05:06 PM UTC

    This incident has been resolved.