SparkPost incident

High load on SMTP processing

Minor Resolved View vendor source →

SparkPost experienced a minor incident on November 22, 2024 affecting SMTP Delivery - USA, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 04:00 PM UTC
Resolved
Nov 22, 2024, 08:45 PM UTC
Duration
4h 45m
Detected by Pingoru
Nov 22, 2024, 04:00 PM UTC

Affected components

SMTP Delivery - USA

Update timeline

  1. monitoring Nov 22, 2024, 04:00 PM UTC

    We saw a high load on the email infrastructure starting at 15:33 leading to a high TTFA (time to first attempt). The system is recovering and we are monitoring.

  2. resolved Nov 22, 2024, 08:45 PM UTC

    This incident has been resolved.