SparkPost incident

Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only)

Notice Resolved View vendor source →

SparkPost experienced a notice incident on February 26, 2025 affecting SMTP Delivery - EUROPE, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2025, 05:24 PM UTC
Resolved
Feb 26, 2025, 07:12 PM UTC
Duration
1h 47m
Detected by Pingoru
Feb 26, 2025, 05:24 PM UTC

Affected components

SMTP Delivery - EUROPE

Update timeline

  1. investigating Feb 26, 2025, 05:24 PM UTC

    We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the US.)

  2. monitoring Feb 26, 2025, 06:11 PM UTC

    A fix has been implemented and the system is recovering. We are monitoring the results

  3. resolved Feb 26, 2025, 07:12 PM UTC

    This incident has been resolved.