SparkPost incident

Delay Processing Delays for March 26th

Notice Resolved View vendor source →

SparkPost experienced a notice incident on March 28, 2025 affecting Events API - USA and SparkPost Application - USA and 1 more component, lasting 7h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2025, 04:03 PM UTC
Resolved
Mar 28, 2025, 11:15 PM UTC
Duration
7h 12m
Detected by Pingoru
Mar 28, 2025, 04:03 PM UTC

Affected components

Events API - USASparkPost Application - USASparkPost Application - EUROPEEvents API - EUROPE

Update timeline

  1. identified Mar 28, 2025, 04:03 PM UTC

    We identified an issue that caused historical data generation for March 26th to fail. A reprocessing job is currently underway. No data has been lost, and data is gradually becoming available in both the platform and API. We expect full availability within the next 1-2 hours. We’ll provide an update once processing is complete. Message injection and outbound message delivery are not impacted - all messages are flowing as expected.

  2. resolved Mar 28, 2025, 11:15 PM UTC

    This incident has been resolved.