Particle experienced a major incident on September 28, 2025 affecting Cellular Connectivity, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Cellular Connectivity
Update timeline
- investigating Sep 28, 2025, 01:56 PM UTC
We detected connectivity drops in the past few minutes, primarily affecting devices on AT&T in the US. Our MVNO partner has been notified and is actively investigating. Our team will continue to monitor the situation until it is resolved.
- monitoring Sep 28, 2025, 02:28 PM UTC
Connectivity has recovered to pre-outage levels. We will continue monitoring the fleet to ensure stability.
- resolved Sep 28, 2025, 02:54 PM UTC
The incident was resolved. Fleet numbers reached pre-outage levels and are stable.