Particle incident

SIM activation delays

Minor Resolved View vendor source →

Particle experienced a minor incident on January 6, 2026 affecting SIM state management, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 03:53 PM UTC
Resolved
Jan 06, 2026, 07:00 PM UTC
Duration
3h 6m
Detected by Pingoru
Jan 06, 2026, 03:53 PM UTC

Affected components

SIM state management

Update timeline

  1. identified Jan 06, 2026, 03:53 PM UTC

    Particle is aware that some SIM activations are currently facing extended delays. Our cellular partners are actively working on a fix.

  2. resolved Jan 06, 2026, 07:00 PM UTC

    This incident has been resolved.