Spare incident

Watchlist Section not Being Disabled by Switching to Legacy Live Map Alerts

Notice Resolved View vendor source →

Spare experienced a notice incident on September 3, 2025 affecting [United States 1] and [Canada] and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 11:05 PM UTC
Resolved
Sep 03, 2025, 11:35 PM UTC
Duration
30m
Detected by Pingoru
Sep 03, 2025, 11:05 PM UTC

Affected components

[United States 1][Canada][United States 2]

Update timeline

  1. investigating Sep 03, 2025, 11:22 PM UTC

    We are currently investigating a service disruption where users are unable to disable or hide the Watchlist by swapping to the Legacy Live Map Alerts on Spare Launch. This is impacting all regions. Users who are affected are seeing the same behavior. Our team is actively working to identify the cause of the issue and is exploring a potential fix. We do not have a temporary workaround at this time. We will provide our next update within 15 minutes or as soon as new information is available. We appreciate your patience.

  2. investigating Sep 03, 2025, 11:33 PM UTC

    We’re still actively investigating the ongoing service disruption and working with Engineering to identify a solution. There are no new developments at this time, but we’ll continue sharing updates every 15 minutes or as soon as new information becomes available. We truly appreciate your patience.

  3. resolved Sep 03, 2025, 11:49 PM UTC

    A fix has been applied and we are seeing signs of recovery across the platform. Most users should now be able to disable or hide the Watchlist by swapping to the Legacy Live Map Alerts as usual. We are continuing to monitor performance closely to ensure full stability. Please refresh your browser or app if you continue to experience issues. We'll post a final update once the incident is confirmed resolved. Thank you for your patience throughout this incident.