Spare incident

Spare-Uber Integration Having Issues Displaying Updates

Minor Resolved View vendor source →

Spare experienced a minor incident on December 5, 2025 affecting [United States 1], lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 12:15 AM UTC
Resolved
Dec 05, 2025, 01:30 AM UTC
Duration
1h 15m
Detected by Pingoru
Dec 05, 2025, 12:15 AM UTC

Affected components

[United States 1]

Update timeline

  1. investigating Dec 05, 2025, 12:40 AM UTC

    Spare Operations' Integration for Uber is having trouble providing information for 'In Progress' requests. This should have impact for United States #1 (US1) Customers only. Our Engineering Team is promptly working towards identifying a fix for the behaviour, we apologize for any inconveniences that your operations might experience while we research a solution.

  2. investigating Dec 05, 2025, 12:41 AM UTC

    We’ve determined that the issue is being caused by an ongoing Uber outage. Our Engineering Team is keeping a close eye on the situation and will continue to update you as it evolves.

  3. investigating Dec 05, 2025, 12:49 AM UTC

    No new updates at this time. The issue remains tied to the ongoing Uber outage, and we are still monitoring the situation.

  4. investigating Dec 05, 2025, 01:00 AM UTC

    No new updates at this time. The issue remains tied to the ongoing Uber outage, and we are still monitoring the situation

  5. investigating Dec 05, 2025, 01:15 AM UTC

    No new updates at this time. The issue remains tied to the ongoing Uber outage, and we are still monitoring the situation

  6. investigating Dec 05, 2025, 01:32 AM UTC

    No new updates at this time. The issue remains tied to the ongoing Uber outage, and we are still monitoring the situation

  7. resolved Dec 05, 2025, 01:45 AM UTC

    The incident has now been resolved. We’ve confirmed that the behaviour was caused by an Uber outage, which has since been stabilized. We apologize for any impact this may have had on your operations.