Spare incident

Performance Issues on Spare Admin Platform

Minor Resolved View vendor source →

Spare experienced a minor incident on March 26, 2026 affecting [United States 1], lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 05:34 PM UTC
Resolved
Mar 26, 2026, 06:22 PM UTC
Duration
48m
Detected by Pingoru
Mar 26, 2026, 05:34 PM UTC

Affected components

[United States 1]

Update timeline

  1. investigating Mar 26, 2026, 05:34 PM UTC

    We are currently investigating an issue impacting platform performance. Users may experience slower response times or intermittent issues across the application. Our engineering team has identified the area of impact and is actively working to mitigate the issue. We will provide further updates as soon as more information becomes available.

  2. investigating Mar 26, 2026, 05:49 PM UTC

    We are continuing to investigate the issue impacting platform performance. At this time, we have not received additional updates, but our engineering team remains actively engaged. We’ll share more information as soon as it becomes available or in the next 15 minutes.

  3. monitoring Mar 26, 2026, 06:04 PM UTC

    The issue impacting platform performance has stabilized, and we are currently seeing recovery across affected services. Our team is continuing to monitor closely to ensure stability, while we conduct a root cause analysis. Further updates will be shared as more information becomes available.

  4. monitoring Mar 26, 2026, 06:21 PM UTC

    The issue impacting platform performance has stabilized, and we are currently seeing recovery across affected services. Our team is continuing to monitor closely to ensure stability, while we conduct a root cause analysis. Further updates will be shared as more information becomes available.

  5. resolved Mar 26, 2026, 06:22 PM UTC

    Platform performance has returned to normal, and all services are operating as expected. Our team will continue conducting a deeper root cause analysis, and Partner Success Managers will follow up in the coming days with additional details. We apologize for any inconveniences this may have created — and appreciate your partnership & patience while we worked on this.