SPARC Media Hub incident

Platform Outage

Critical Resolved View vendor source →

SPARC Media Hub experienced a critical incident on May 16, 2025 affecting Main Application, lasting 4d 19h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 04:53 PM UTC
Resolved
May 21, 2025, 12:51 PM UTC
Duration
4d 19h
Detected by Pingoru
May 16, 2025, 04:53 PM UTC

Affected components

Main Application

Update timeline

  1. identified May 16, 2025, 04:53 PM UTC

    We're currently investigating an outage with the platform and are working to resolve the issue as soon as possible.

  2. monitoring May 16, 2025, 04:59 PM UTC

    A fix has been implemented and we are currently monitoring as service appears to be restored.

  3. resolved May 21, 2025, 12:51 PM UTC

    This incident has been resolved.