SPARC Media Hub incident

SPARC Support Phone Number Outage

Notice Resolved View vendor source →

SPARC Media Hub experienced a notice incident on November 21, 2022 affecting Main Application, lasting 14h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2022, 10:25 PM UTC
Resolved
Nov 22, 2022, 12:48 PM UTC
Duration
14h 23m
Detected by Pingoru
Nov 21, 2022, 10:25 PM UTC

Affected components

Main Application

Update timeline

  1. investigating Nov 21, 2022, 10:25 PM UTC

    We're currently experiencing a general phone system outage. This only affects our general support line and not the emergency number. Our 24 hour emergency number remains operational. Should you require support, please continue to email our general support inbox [email protected] until an update becomes available. We apologize for the inconvenience this may cause.

  2. resolved Nov 22, 2022, 12:48 PM UTC

    The phone system has been restored. We apologies for any inconvenience.