SPARC Media Hub experienced a minor incident on December 29, 2022 affecting Texting Services, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Texting Services
Update timeline
- investigating Dec 29, 2022, 06:10 PM UTC
Our testing provider is aware of an issue affecting a small subset of customers. Some inbound messages may be queued or delayed. Engineers are investigating and will provide an update as soon as possible.
- resolved Dec 29, 2022, 06:18 PM UTC
Our texting provider engineers have resolved this issue and queues have cleared. Messages are now delivering in real time. Thank you for your patience.