SPARC Media Hub incident

Privacy Certificate Error

Minor Resolved View vendor source →

SPARC Media Hub experienced a minor incident on January 24, 2023 affecting Content Delivery Network, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2023, 09:13 PM UTC
Resolved
Jan 25, 2023, 03:21 AM UTC
Duration
6h 7m
Detected by Pingoru
Jan 24, 2023, 09:13 PM UTC

Affected components

Content Delivery Network

Update timeline

  1. investigating Jan 24, 2023, 09:13 PM UTC

    Some users may experience some errors when viewing files within SPARC. Users will be presented with a “Your connection is not private” error. The files are stored correctly, and will display correctly after a propagation period passes. We will continue to monitor until the issue has been resolved.

  2. monitoring Jan 24, 2023, 09:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 25, 2023, 03:21 AM UTC

    This issue has been resolved.