SPARC Media Hub experienced a notice incident on July 26, 2024 affecting Main Application, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Main Application
Update timeline
- investigating Jul 26, 2024, 03:26 AM UTC
We are currently investigating an error that prevents users from accessing the platform.
- monitoring Jul 26, 2024, 03:32 AM UTC
A fix has been implemented. The issue has been identified as an issue with our DNS / Security Firewall service. Support teams have escalated the issue internally with the service provider to prevent issue from happening again.
- resolved Jul 26, 2024, 03:57 AM UTC
This incident has been resolved.