SPARC Media Hub experienced a critical incident on May 15, 2025 affecting Main Application, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Main Application
Update timeline
- investigating May 15, 2025, 08:12 PM UTC
We are currently investigating an issue that has stopped access to the platform. We are working fast to restore service.
- monitoring May 15, 2025, 08:19 PM UTC
Service has been restored. We are monitoring to ensure services remain up.
- resolved May 15, 2025, 08:58 PM UTC
This incident has been resolved. We're seeing service fully restored across all servers. We apologize for the inconvenience.