SPARC Media Hub experienced a minor incident on May 8, 2023 affecting Content Delivery Network and FTP Automatic Importer, lasting 4h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2023, 07:57 PM UTC
We've been notified of an issue with our Content Delivery Network. Our partner is currently investigating and we will provide updates as they become available. Some users may experience an error when uploading files to SPARC, specifically Commercials within the Creative Dashboard and FTP Import Feature. We apologize for any inconvenience this may cause.
- monitoring May 08, 2023, 08:57 PM UTC
Our partner has implemented a fix, and should see normal activities with uploading files within SPARC. We will continue to monitor the situation to confirm this incident is fully resolved and will post an update soon.
- resolved May 09, 2023, 12:44 AM UTC
This incident has been resolved.