Soundcharts experienced a major incident on June 27, 2025 affecting API, lasting 6d 9h. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Jun 27, 2025, 09:14 PM UTC
Numerous API endpoints, including artist and song audience data and airplay data, have been unavailable since 7 pm GMT today. Our tech team is actively working to restore these as soon as possible. We sincerely apologize for the inconvenience and will update you on the resolution.
- investigating Jun 28, 2025, 12:13 AM UTC
The service has been restored to normal operation. We will continue to closely monitor the situation to ensure ongoing stability.
- investigating Jul 04, 2025, 06:38 AM UTC
We are continuing to investigate this issue.
- resolved Jul 04, 2025, 06:39 AM UTC
This incident has been resolved.