Sorry incident
Better Template Organization When Importing from Atlassian
Sorry experienced a major incident on April 24, 2026, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 03, 2026, 12:32 PM UTC
If you are using page collections and importing incident templates from Atlassian StatusPage, we have got good news! Previously, imported templates would always appear as shared templates across your entire collection. Now, when you import into a specific page within your collection, those templates are automatically organized under that page—exactly where you would expect them to be. This means less manual reorganization after imports, and your templates stay neatly grouped with the pages they belong to. Happy importing! 🎉