Sorry incident
Improved Error Messages for Atlassian Statuspage Import
Sorry experienced a major incident on April 27, 2026, lasting 8h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 03, 2026, 01:56 PM UTC
We have fixed an issue where importing from Atlassian Statuspage could fail with an unhelpful error message when there was a problem with your credentials. Now when you import from Atlassian Statuspage, you will see clear, actionable error messages if: - Your API Key does not have permission to access the specified Page ID - We are unable to connect to Atlassian Statuspage due to a temporary issue This makes it much easier to troubleshoot and resolve any issues when setting up imports from Atlassian Statuspage.