Sorry incident

Fixed: Subscriber counts on activity reports

Major Resolved View vendor source →

Sorry experienced a major incident on July 1, 2026, lasting 13h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 12:15 AM UTC
Resolved
Jul 01, 2026, 01:30 PM UTC
Duration
13h 14m
Detected by Pingoru
Jul 01, 2026, 12:15 AM UTC

Update timeline

  1. investigating Apr 07, 2026, 01:42 PM UTC

    The activity report for page collections was undercounting subscribers. Subscribers who had selected specific child components — but not every component under a page — weren't being included. These counts now accurately reflect all subscribers, regardless of how granular their component selections are.