Sorry incident

Fixed timeout when adding team members on accounts with many status pages

Sorry is currently experiencing a major incident, which began 9h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 12:01 AM UTC
Resolved
Ongoing
Duration
● 8h 39m
Detected by Pingoru
Jun 18, 2026, 12:01 AM UTC

Update timeline

  1. investigating Apr 08, 2026, 07:46 PM UTC

    We have resolved an issue where adding a new team member could fail with a timeout error on accounts with a large number of status pages. Team members are now added instantly, with their page access being set up seamlessly in the background. No action is needed on your part.