Sorry incident

Fixed timeout when adding team members on accounts with many status pages

Major Resolved View vendor source →

Sorry experienced a major incident on July 3, 2026, lasting 10h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 12:12 AM UTC
Resolved
Jul 03, 2026, 10:36 AM UTC
Duration
10h 24m
Detected by Pingoru
Jul 03, 2026, 12:12 AM UTC

Update timeline

  1. investigating Apr 08, 2026, 07:46 PM UTC

    We have resolved an issue where adding a new team member could fail with a timeout error on accounts with a large number of status pages. Team members are now added instantly, with their page access being set up seamlessly in the background. No action is needed on your part.