Sonassi experienced a minor incident on October 20, 2026, lasting –. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 20, 2026, 12:14 PM UTC
Our monitoring has identified low light levels with one of our redundtant connections to our Manchester datacentre. As a precaution, our engineers will be replacing a module in the network switch shortly. We do not anticpate any impact to service during this swap, but service is considered at risk while this is completed/