Solventum experienced a notice incident on December 7, 2021, lasting 22h 35m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Dec 07, 2021, 04:15 PM UTC
At approximately 10:50 Eastern time today, 3M HIS cloud operations engineers notice AWS issues preventing access to, among other things, the AWS console. 3M HIS has confirmed with AWS that the outage only affects console access. Additionally, 3M HIS engineers have also been able to confirm that 3M HIS managed/cloud-hosted applications were not affected and continue to function normally. We are monitoring this issue.
- monitoring Dec 07, 2021, 06:25 PM UTC
As of 13:30 Eastern, AWS is still working on recovery for access to the console; no ETA yet.
- monitoring Dec 07, 2021, 10:22 PM UTC
According to AWS, they "have executed a mitigation which is showing significant recovery in the US-EAST-1 Region [but] still do not have an ETA for full recovery at this time." 3M HIS is still able to confirm that managed applications (CRS, 360E) are continuing to function normally and remain accessible.
- resolved Dec 08, 2021, 02:50 PM UTC
AWS announced a resolution at 19:35 Eastern; 3M HIS has been able to independently very that AWS console access has been restored and all systems appear to be functioning normally.