Solventum incident

Connectivity issues affecting Solventum cloud platform.

Minor Resolved View vendor source →

Solventum experienced a minor incident on April 24, 2024 affecting PRODUCTION (A) - 360 Encompass and PRODUCTION (A) - 360 Encompass and 1 more component, lasting 6h 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 05:46 PM UTC
Resolved
Apr 25, 2024, 12:10 AM UTC
Duration
6h 23m
Detected by Pingoru
Apr 24, 2024, 05:46 PM UTC

Affected components

PRODUCTION (A) - 360 EncompassPRODUCTION (A) - 360 EncompassPRODUCTION (A) - 360 EncompassPRODUCTION (A) - 360 Encompass

Update timeline

  1. investigating Apr 24, 2024, 05:46 PM UTC

    Beginning about five minutes ago at approximately 12:40 Central, MSO received reports of outages preventing end-users from authenticating to managed applications. We are currently investigating this issue to determine scope/impact.

  2. investigating Apr 24, 2024, 05:47 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 24, 2024, 07:19 PM UTC

    Back-end/internal resources were briefly unavailable, resulting in sporadic/intermittent delays in authentication. This appears to be resolved, but we are continuing to monitor/spot-check.

  4. resolved Apr 25, 2024, 12:10 AM UTC

    This incident has been resolved.