Solarisbank incident
Unplanned Outage for Incoming and Outgoing SEPA Instant Transfers
Solarisbank experienced a notice incident on September 30, 2024 affecting Digital Banking, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 30, 2024, 01:42 PM UTC
We encountered an issue SEPA Instant Incoming & Outgoing transactions, leading to timeouts in processing. resulting in unsuccessful transactions. The incident has been resolved and services are back to normal. Impacted Endpoints: • POST /v1/accounts/{account_id}/transactions/sepa_instant_credit_transfers API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Instant-Credit-Transfers/paths/~1v1~1accounts~1{account_id}~1transactions~1sepa_instant_credit_transfers/post We apologize for any inconveniences this planned maintenance may cause. Regular Vendor scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
- monitoring Sep 30, 2024, 01:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2024, 03:51 PM UTC
We encountered an issue SEPA Instant Incoming & Outgoing transactions, leading to timeouts in processing. resulting in unsuccessful transactions. The incident has been resolved and services are back to normal. Impacted Endpoints: • POST /v1/accounts/{account_id}/transactions/sepa_instant_credit_transfers API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Instant-Credit-Transfers/paths/~1v1~1accounts~1{account_id}~1transactions~1sepa_instant_credit_transfers/post We apologize for any inconveniences this planned maintenance may cause. Regular Vendor scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.