Solace incident

Network connectivity issue detected in multiple Azure regions

Solace experienced a minor incident on January 25, 2023 affecting Azure - East US 2 (Virginia) and Azure - France Central (Paris) and 1 more component, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started: Jan 25, 2023, 09:26 AM UTC
Resolved: Jan 25, 2023, 12:06 PM UTC
Duration: 2h 40m
Detected by Pingoru: Jan 25, 2023, 09:26 AM UTC

Affected components

Azure - East US 2 (Virginia)Azure - France Central (Paris)Azure - SouthEast Asia (Singapore)Azure - UK South (London)Azure - West Europe (Netherlands)Azure - France Central (Paris)

Update timeline

identified Jan 25, 2023, 09:26 AM UTC

Starting from 07:30 UTC, we are experiencing degradation on some of the services hosted in Azure cloud. Azure has acknowledged that starting from 07:05 UTC, they are experiencing issues with networking connectivity to the Azure resources in multiple regions and are actively investigating the issue at the moment. We are actively monitoring the situation and will update as soon as we have any updates.
resolved Jan 25, 2023, 12:06 PM UTC

Azure network outage has recovered. Throughout this outage period, there were no major impact on the operation of the services. Please contact our support if you are still experiencing any issue.